Established in 1928 as the LOT Polish Airlines (IATA: LO) at the beginning of 1929, the airline is among the oldest airlines in the world today that has been in operation. The carrier is headquartered in Warsaw (WAW) and transports its passengers to more than 120 destinations in Europe, Asia, the Middle East, and North America. The modern fleet includes the Boeing 787 Dreamliner (the last one). The airline entered the Star Alliance since 2003.
Carry-On Luggage
In the case of economy and Economy Saver fares, the passengers are permitted:
There is one useable cabin-weight bag up to 8 kg and 55x40x23cm in dimensions.
And one piece of small personal items (e.g., handbag, laptop bag) no more than 2 kg that can fit under the seat
Premium Economy passengers will be allowed 2 carry-on items with a combined weight limit of 12 KG (though no single carry-on can weigh more than 8 KG) for long routes like to/from India, USA/Canada
Hand Baggage
The business travellers are allowed two carry-ons (a maximum of 9 kg) and one personal travel item.
You should note that LOT is very strict on size limits particularly at gate check in long-haul flights.
Checked Baggage
Bag limits on checked bags varies by class of travel and route:
Standard/Flex Economy: A typical piece of baggage will weigh something up to 23 kg and proceed to Europe or the Middle East; for long-haul operations from India or the US/Canada, 2 items of 23 kg each are allowed.
Hands Baggage
Premium Economy: Long-haul up to 2 bags 23KG (per bag)
Hands Baggage
Business: Normally 3 or 2 checked luggage in any size up to 30 32 kg and depending on destination.
Zero checked baggage can be included in some fares, notably Economy Saver. The purchase of baggage online over 12 hours can be up to 20 percent lower than the airport prices.
Booking and Managing Flights
Online check-in is made possible 36 hours prior to departure and 2 hours before the scheduled departure.
Through web check‑in, you may choose or alter seats, preorder food, add luggage or gear as well as deal with upgrades.
Automated check-in can be provided in case of 24 hrs prior notice of flight; boarding pass can be forwarded by e-mail or by SMS.
Refunds, Exchanges and Special Service
The possibility to change tickets or cancel them is done through LOT.com or some other partner websites (e.g., XYZ) rules regarding charge depend on the type of fare, and time rules apply.
Within 24 hours of booking, flights are usually canceled and full refunds should be received on what is given to them by condition of the fare.
The special requests (pets, walking aids and so on) are better made 24-48 hours before departure.
In-flight Features & more information
LOT does not offer seat-back entertainment or onboard Wi-Fi; offline and personal devices and media are promoted among passengers
Most economy tickets do not include meals but there is also the option of pre-ordering meals either when booking or at the check-in. Food and beverages will also be sold during the flight
Additions that can be made are extras such as seat selection, family boarding and disabled citizens access at an additional cost or at the time of booking
Property Irregularity Report (PIR) will be availed by the airport personnel in case baggage is lost or damaged. To get the compensation or follow-up support you can call LOT customer care
Frequently-Asked Questions (FAQs)
How many bags are allowed in LOT Polish Airlines?
Carry-on baggage can weigh up to 8 kg along with a single personal item; checked baggage is mostly limited to 23 kg per piece, though this may vary by fare and destination. The higher classes of premium and business have more weight allowance and pieces.
Does it include meals?
Economy does not include meals automatically. Meals can be pre-ordered in advance upon booking the flight, or, depending on the route, snacks may be available for purchase on board.
Can I select my seat?
Sure, one is able to select the seat online with payment. Under booking or check-in process you can choose between window, aisle or extra-legroom seats.
Is online check‑in available?
Yeah–opens 36 hours before departure and closes 2 hours before. The web or mobile check-in gives you the ease of handling booking.
What is the policy for excess baggage?
There are also fees in event your bags are overweight or excessively sized at check-in. There is a strong recommendation to pre-buy an additional baggage to save as much as 20% through the internet.
How do I report lost or delayed baggage?
As soon as possible, go to the airline desk at the airport and obtain a PIR. Follow through or recompense can be done through LOT customer service.
Can I fly with a pet?
Guide dogs are the only ones permitted in the cabin. Additional pets can be accepted as a cargo under advance permission and certification. Write to LOT as soon as possible to obtain the information.
How early should I arrive at the airport?
For international flights, it is good to arrive around 2 to 3 hours prior to the flight mainly in case you ought to check baggage or special items with you.
Final Thoughts
LOT Polish Airlines integrates close to a hundred years of aviation history with service on the territory of the continents. Travelling in Economy Saver, Premium Economy, Business, there is a necessity to get acquainted with the specifics of the baggage regulations, check-in possibilities, and optional services. Making the reservation before the departure, making arrangements of your luggage online, and checking the policies depending on the route will help pass by the process unscathed.
Safe travels with LOT Polish Airlines!